Recognizing when a staff member is facing a mental health crisis is a situation you will likely deal with as a leader.
- lslonelyleader
- Aug 1
- 2 min read
Updated: Sep 25
At first it may seem irritating or even somewhat amusing when an employee starts exhibiting behaviors that are out of the norm - but recognizing that these changes in performance could be a sign of something more serious is vital to their well-being and the productivity of the team.
If you suspect that a staff person is struggling with their mental health or nearing the edge of sanity, here are some signs to watch out for:
1. Consistent Tardiness: Chronic lateness, despite warnings or consequences, can indicate underlying issues such as difficulty with time management, lack of motivation, or mental health challenges.
2. Excessive Grooming: Spending an unusually long time in the restroom grooming can be a sign of obsessive-compulsive tendencies or body dysmorphia. It may also indicate a need for control or perfectionism. I had one staff member begin to bring in make-up, hair products, hair dryer and finish getting ready after they clocked in every morning! It could also just mean that in order to make it to work on time they would have to finish their morning routine at the office.
3. Hoarding Behavior: Accumulating excessively large client files may suggest anxiety, insecurity, or a fear of making mistakes. Hoarding can also be a manifestation of obsessive-compulsive disorder or other mental health conditions.
4. Isolation: Setting up a coffee pot and microwave in their office to avoid interacting with others suggests social withdrawal and avoidance behavior. Isolation can exacerbate feelings of loneliness and contribute to declining mental health.
5. Decline in Work Performance: Noticeable changes in work performance, such as decreased productivity, errors, or missed deadlines, may indicate that the employee is struggling to cope with their mental health challenges.
When you observe these signs in an employee, it's essential to approach the situation with empathy, understanding, and a desire to support them. Here are some steps you can take:
1. Open Communication: Schedule a private meeting with the staff member to express your concerns in a non-judgmental and supportive manner. Encourage them to share any challenges they may be facing and offer assistance.
2. Offer Support: Provide resources and support for mental health, such as access to counseling services, employee assistance programs, or flexible work arrangements. Let them know that seeking help is a sign of strength, not weakness.
3. Set Clear Expectations: Reinforce the importance of punctuality, professional conduct, and maintaining appropriate boundaries in the workplace. Offer guidance and support to help them meet these expectations.
4. Monitor Progress: Keep an eye on the staff member's behavior and work performance, offering feedback and encouragement as they make improvements. Check in regularly to assess their well-being and offer additional support if needed.
5. Seek Professional Help if Necessary: If the staff member's behavior or mental health concerns escalate, consider involving HR or seeking guidance from a mental health professional. They can provide expert advice and assistance in managing the situation effectively.
Remember that supporting staff members struggling with mental health challenges requires patience, compassion, and a willingness to listen. By taking proactive steps to address their needs and provide support, you can help them navigate difficult times and contribute positively to the team.
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